Wednesday, February 01, 2017

Body blow

Sometimes I feel like giving up, like curling up in the corner and just letting it all wash over me, but I can't. You can't do that, you have to go on, there isn't really a choice. It just seems like life is so hard sometimes. I know that I'm very lucky. I'm loved, I have a good life. Things are hard sometimes, the last couple of years have been hard, the last couple of months have been really difficult. Sometimes it's just hard to be positive.

I was out at my folks' assisted living apartment today helping them with some stuff (which is difficult at the best of times), and I checked my email to find that I'd been fired by a client because she hadn't received an email from me on a project, and she felt that I had overcharged her. And consequently, she no longer wanted to work with me, and would be finding someone else to do her website work.

I had sent the email. I don't know why she didn't receive it. And I didn't overcharge her. I charged her for the time I spent, but she didn't think it should have taken that long. Whatever. I definitely don't think I'm perfect, and I don't expect everyone to like me, but it was out of the blue and it hurt. I do try to remember that not everything is about me, that everyone has stuff going on, and maybe it had nothing to do with me at all, but it sure feels personal. Just a body blow when I didn't need another one.

Oh well. Onward and upward.

8 comments:

Daphne said...

Keep strong - you are better off not having to deal with clients like that! Just think of all the future clients who will truly appreciate your effort and hard work.

Marcia said...

The client who can't do what you do but knows how long it takes sounds familiar. That person will have the same complaint about the next person they hire. I'm sorry for all the tough things that have happened. It has been too much in a short time.

Jennifer Stumpf said...

Boy that stinks. I can attest to the beautiful website work you do-- Sorry things are rough right now. Your client was unreasonable, plain and simple. Seems like Mercury is perpetually in retrograde. :-/

Liora Hess said...

You've helped me before, and you communicate well. Firing you over a missed email sounds pretty harsh. Maybe she stopped for other reasons and couldn't admit it. Sorry you're going through all of this. It's definitely time for your luck to turn good. Let's hope that things get better very soon. Take care of yourself, Willa!

Unknown said...
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Sabrina said...

Willa, I tend to agree with Liora that perhaps this person wanted to stop for other reasons but could not admit it. Whatever the reason, her behavior says much more about her than it does about you.

I'm sorry for the speed bumps you've encountered lately.

xoxo
Sabrina

Aj said...

Willa, i know my comments doesnt matter much as this is the first time i came across to the blog but just to add a quick line after reading this post.

Every client is something but not everything for us. Agreeing to the fact at times loosing a client can be hard but need to go on..

Wish you all the best and hope you will find new clients and better understanding ones sooner.

AJ

Anonymous said...

Has the situation improved since your post of 1 February - how are you now? Feeling better I hope.